Trader AI

Trader AI Privacy Policy

1. Introduction

This Privacy Policy explains how Trader AI ("Trader AI", "we", "us" or "our") collects, uses, retains, shares and protects personal data in connection with our website and the services offered through it (together, the "Services").

We are committed to protecting the privacy of visitors to our website, of people who submit a registration request and of our business partners. This Policy describes the categories of personal data we process, why we process them, the legal bases we rely on where applicable law requires one, and the rights you have in relation to your data.

By using the website or submitting your details through any form on it, you confirm that you have read and understood this Privacy Policy. If you do not agree with it, please do not use the website.

2. Who This Policy Covers

This Policy applies to the processing of personal data relating to:

  • visitors who browse or interact with the website;
  • people who submit a registration or contact request through a form on the website;
  • partners, suppliers, affiliates, intermediaries and other business contacts.

"Personal data" means any information that identifies, relates to, describes or can reasonably be linked to an individual, directly or indirectly, as defined by applicable data protection law.

3. Data We Collect

3.1 Data you give us

When you complete a form on the website, we collect the details you enter: first name, last name, email address and telephone number, together with the language and country version of the page you used.

3.2 Data collected automatically

When you visit the website, we may automatically collect technical data such as your IP address, approximate location derived from it, browser type and version, device type, operating system, referring URL, pages viewed and the time and date of your visit. This data is collected through cookies and similar technologies described in section 7.

3.3 Data from third parties

We may receive data about you from advertising and traffic partners that refer you to our website, from analytics providers, and from services we use to determine the country associated with your IP address in order to display the correct language version and telephone code.

4. Why We Process Personal Data

We process personal data only where we have a valid legal basis. Depending on the situation, we rely on your consent, on the necessity of processing in order to take steps at your request before entering into a contract, on compliance with a legal obligation, or on our legitimate interests.

The purposes of processing are:

  • to process your registration request and pass it to the partner responsible for contacting you;
  • to contact you by telephone or email about the request you submitted;
  • to provide support and respond to your enquiries;
  • to operate, secure and improve the website and measure the performance of our advertising;
  • to prevent fraud, abuse and unauthorised access;
  • to comply with legal, regulatory and record-keeping obligations;
  • to send marketing communications where you have agreed to receive them or where the law otherwise permits it.

5. Sharing Your Data

We do not sell your personal data. We may share it with:

  • Partner companies to whom your registration request is transferred so that they can contact you regarding the service you requested;
  • Service providers that host our website, deliver messages, provide analytics or help us prevent fraud, acting on our instructions;
  • Advertising and traffic partners, in aggregated or pseudonymised form, to measure campaign performance;
  • Authorities, regulators or courts, where disclosure is required by law or necessary to establish, exercise or defend legal claims.

Where data is transferred outside your country or region, we take steps to ensure an appropriate level of protection, for example by using standard contractual clauses or by transferring only to recipients in jurisdictions recognised as providing adequate protection.

6. Retention

We keep personal data only for as long as necessary for the purposes described in this Policy, and then for as long as required to comply with legal obligations, resolve disputes and enforce our agreements. When data is no longer needed, it is deleted or anonymised.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to make the site work, to remember the language version you were shown, and to measure how the site is used. We may use:

  • Strictly necessary cookies, which are required for the website to function, including the session cookie and the security token that protects our forms;
  • Preference cookies, which remember the language version selected for you or by you;
  • Analytics cookies, which help us understand how visitors use the website;
  • Advertising cookies, which allow us and our partners to measure the effectiveness of campaigns.

You can delete or block cookies through your browser settings. If you block strictly necessary cookies, parts of the website — including the registration forms — may stop working correctly.

8. Your Rights

Subject to applicable law, you have the right to:

  • request access to the personal data we hold about you;
  • request correction of inaccurate or incomplete data;
  • request deletion of your data;
  • request restriction of processing or object to processing, including for direct marketing;
  • request a copy of your data in a portable format;
  • withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal;
  • lodge a complaint with your national data protection authority.

To exercise any of these rights, contact us using the details in section 11. We may need to verify your identity before acting on a request.

9. Security

We apply appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure and alteration. These include encrypted transmission of form submissions, access control and protection of our forms against automated abuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children

The website and Services are not directed at persons under 18 years of age, and we do not knowingly collect their personal data. If you believe that a minor has provided us with personal data, please contact us and we will delete it.

11. Contact and Changes to This Policy

If you have questions about this Privacy Policy or wish to exercise your rights, contact us through the contact form or details published on the website.

We may update this Policy from time to time to reflect changes in our practices or in applicable law. The current version is always available on this page, and the date below shows when it was last revised.

Last updated: 2026-07-29